External-client project

Making a broad custom-product catalogue easier to explore and request

The website needed to make a wide range feel manageable while respecting how custom ordering works in practice.

RelationshipExternal-client project

DisciplinesContent structure, information architecture, commerce UX, responsive interface and website delivery

Websitebumblestudio.lk

Bumble Studio Home page showing separate pathways for Toastmasters, teams and brands, and product catalogue categories
Audience-specific paths help visitors enter the catalogue through needs they already understand.

Context

Custom products need an honest ordering model

Bumble Studio serves businesses, teams and Toastmasters communities across Sri Lanka with corporate gifts, awards, trophies, recognition pieces and custom apparel.

Customized products rarely fit a simple add-to-cart model. Materials, quantities, engraving, artwork, availability and delivery can affect the final order.

The challenge

What the experience needed to make clearer

  • Organize many product types into understandable groups
  • Give Toastmasters customers a dedicated path based on familiar needs
  • Help business customers find corporate gifting and apparel options
  • Show LKR prices where a fixed price is useful
  • Use quote requests where customization affects cost
  • Avoid forcing online payment before order confirmation
  • Make mobile browsing and inquiry practical

The strategy

Design around the real ordering process

Rather than copying a conventional online store, the experience supports a request-first model.

Visitors browse, choose options and build an order request. Bumble Studio confirms the details, final price and delivery before anything is made or billed.

Important decisions

Structure before decoration

01

Dedicated audience pathways

Toastmasters, teams and brands, and direct catalogue browsers each receive a clear starting point.

02

Prices where they help

Reliable prices show LKR clearly while custom work uses a personal quote.

03

No payment before confirmation

The site explains that the team confirms pricing and delivery before bank transfer or cash on delivery.

04

Product choices stay visible

Material, size and engraving are treated as real customer decisions rather than hidden defaults.

Delivered outcome

What the live experience now provides

  • Toastmasters and teams-and-brands entry points
  • Eleven organized product collections
  • Fixed LKR prices and personal quote requests
  • A request-first ordering journey
  • Clear payment and confirmation expectations
  • Responsive access to a broad catalogue

Related challenge

Does your business need something more practical than a standard online store?

We can help shape a catalogue, quote or inquiry experience around the way your team actually sells and delivers.

Discuss a commerce or website project